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POLY+ - extended service agreement - 3 years - shipment

SKU 487P-86270-312
Product Description:POLY+ - extended service agreement - 3 years - shipment
Type:Extended service agreement
Service Included:Advance hardware replacement
Location:Shipment
Full Contract Period:3 years
Response Time:Next business day
Designed For:P/N: 2200-86270-001, 2200-86270-002, 2200-86270-009, 2200-86270-012, 2200-86270-016, 2200-86270-022, 2200-86270-023, 2200-86270-034, 2200-86270-036, 2200-86270-101, 2200-86270-102, 2200-86270-114, 2200-86270-119, 2200-86270-212
23-01-2025
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  • Specifications
  • Description
  • Accessories
General
Service Included:Advance hardware replacement
Location:Shipment
Full Contract Period:3 years
Response Time:Next business day
Details
Service & Support:Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD ¦ Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For:P/N: 2200-86270-001, 2200-86270-002, 2200-86270-009, 2200-86270-012, 2200-86270-016, 2200-86270-022, 2200-86270-023, 2200-86270-034, 2200-86270-036, 2200-86270-101, 2200-86270-102, 2200-86270-114, 2200-86270-119, 2200-86270-212
vis mere
Rest easy knowing Poly has your back, day or night. No one knows collaboration solutions better, especially given our expertise and alliances with leading ecosystem partners, including Microsoft, Zoom, GoTo, BlueJeans and others. Poly solutions are rock solid, but if an incident occurs, you're covered. Advance hardware replacement* with pre-paid next day shipping assures business continuity. Exclusive professional services discounts save your business time and money. And with upgraded access to premium software, elevating your collaborative experience for your entire enterprise couldn't be easier. Unlock the potential of the possible.
  • UNLIMITED, GLOBAL 24x7 TECHNICAL SUPPORT: Help how and when you need it: phone, chat, web, live video
  • ADVANCE HARDWARE REPLACEMENT: Replace your device with pre-paid next-business-day shipping, ensuring business continuity
  • ECOSYSTEM CLOUD PARTNER SUPPORT: Improved response times in Poly-enabled ecosystem cloud solutions
  • EXCLUSIVE PROFESSIONAL SERVICES DISCOUNTS: Save your business time and money with special discounts
  • UPGRADED ACCESS TO PREMIUM SOFTWARE: Elevate your collaborative experience with IT tools, device-specific enhancements, and capabilities all delivering a superior user experience and greater adoption across the entire enterprise




The technical details come from 3rd party. edgemo is not responsible for any errors.

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