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Printers & POSLenovo Premier Support - extended service agreement - 4 years - on-site
SKU 5WS0W86726
| Product Description: | Lenovo Premier Support - extended service agreement - 4 years - on-site |
| Type: | Extended service agreement |
| Service Included: | Parts and labour |
| Location: | On-site |
| Full Contract Period: | 4 years |
| Response Time: | Next business day |
| Designed For: | ThinkPad L13 Yoga Gen 3 21B6; L15 Gen 3 21C4; T14 Gen 3 21AJ, 21CG; T14s Gen 2 20WM; T14s Gen 3 21BS, 21CR; T14s Gen 4 21F9; T15 Gen 2 20W5; T490 20N2, 20N3, 20RX, 20RY; T490s 20NX, 20NY |
- Specifications
- Description
| General | |
| Service Included: | Parts and labour |
| Location: | On-site |
| Full Contract Period: | 4 years |
| Response Time: | Next business day |
| Details | |
| Service & Support: | Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD ¦ Technical support - phone consulting - 4 Years - availability: 24 hours a day / Monday-Sunday |
| Compatibility Information | |
| Designed For: | Lenovo ThinkPad L13 Yoga Gen 3 21B6 ¦ Lenovo ThinkPad L15 Gen 3 21C4 ¦ Lenovo ThinkPad T14 Gen 3 21AJ, 21CG ¦ Lenovo ThinkPad T14s Gen 2 20WM ¦ Lenovo ThinkPad T14s Gen 3 21BS, 21CR ¦ Lenovo ThinkPad T14s Gen 4 21F9 ¦ Lenovo ThinkPad T15 Gen 2 20W5 ¦ Lenovo ThinkPad T490 20N2, 20N3, 20RX, 20RY ¦ Lenovo ThinkPad T490s 20NX, 20NY |
Lenovo Premier Support provides ANZ based advanced troubleshooting and end-to-end case management.
As IT budgets contract, you want to realize increased efficiency from your existing in-house IT support teams. The Lenovo Premier Support assists by providing highly trained personnel to support during extended hours with a focus on advanced troubleshooting and dedicated case management.
As IT budgets contract, you want to realize increased efficiency from your existing in-house IT support teams. The Lenovo Premier Support assists by providing highly trained personnel to support during extended hours with a focus on advanced troubleshooting and dedicated case management.
- Onshore technical call center support from Sydney, NSW
- Weekday 7am – 7pm technical call center support
- Next business day onsite labor* & parts prioritization
- Designated onshore technical account manager for specialized troubleshooting
- Single contact for end-to-end case management to see all issues through to closure
- Original Equipment Manufacturer (OEM) software support to support more than hardware
The technical details come from 3rd party. edgemo is not responsible for any errors.