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Dell Upgrade from 1Y Basic Onsite to 5Y ProSupport - extended service agreement - 5 years - on-site

SKU L5SL5_1OS5PS
Product Description:Dell Upgrade from 1Y Basic Onsite to 5Y ProSupport - extended service agreement - 5 years - on-site
Type:Extended service agreement
Service Included:Parts and labour
Location:On-site
Full Contract Period:5 years
Response Time:Next business day
Designed For:Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5350, 5400, 5401, 5410, 5411, 5420, 5421, 5450, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5521, 5550, 5580, 5590, 5591
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General
Service Included:Parts and labour
Location:On-site
Full Contract Period:5 years
Response Time:Next business day
Details
Service & Support:Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday ¦ Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web knowledge base access - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For:Dell Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5350, 5400, 5401, 5410, 5411, 5420, 5421, 5450, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5521, 5550, 5580, 5590, 5591
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ProSupport provides 24x7 priority access to engineers, onsite service after remote diagnosis and SupportAssist technology with automated issue detection and alerts. Let Dell help reduce any downtime.
*Availability and terms of Dell Services vary by region and by product. Contact a sales representative for details.
  • 24x7 direct access to in-region non-scripted ProSupport engineers
  • Hardware and software support, proactive issue resolution with telemetry-driven insights.
  • Next business day onsite support after remote diagnosis
  • Enable SupportAssist for fleet automated issue detection, proactive resolution and alerts
  • Self-heal before issues occur
  • Improve Productivity
  • Benefit from hyperefficient resolution




The technical details come from 3rd party. edgemo is not responsible for any errors.

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