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Printers & POSDell Upgrade from 1Y Basic Onsite to 3Y ProSupport Plus - extended service agreement - 3 years - on-site
SKU L3SL3_1OS3PSP
| Product Description: | Dell Upgrade from 1Y Basic Onsite to 3Y ProSupport Plus - extended service agreement - 3 years - on-site |
| Type: | Extended service agreement |
| Service Included: | Parts and labour |
| Location: | On-site |
| Full Contract Period: | 3 years |
| Response Time: | Next business day |
| Designed For: | Latitude 13 3380, 3190, 3190 2-in-1, 3300, 3301, 3310, 3310 2-in-1, 3390 2-in-1, 3400, 3410, 3450 (version 2024), 3500, 3510, 3550, 3550 (version 2024), 3590 |
- Specifications
- Description
| General | |
| Service Included: | Parts and labour |
| Location: | On-site |
| Full Contract Period: | 3 years |
| Response Time: | Next business day |
| Details | |
| Service & Support: | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday ¦ Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday |
| Compatibility Information | |
| Designed For: | Dell Latitude 13 3380, 3190, 3190 2-in-1, 3300, 3301, 3310, 3310 2-in-1, 3390 2-in-1, 3400, 3410, 3450 (version 2024), 3500, 3510, 3550, 3550 (version 2024), 3590 |
ProSupport Plus is Dell's most complete support service, it combines 24x7 priority access to expert support, coverage for accidents, hard drive retention, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification. It ensures that hardware and software are running smoothly so you can focus on what's important.
*Availability and terms of Dell Services vary by region and by product. Contact a sales representative for details.
*Availability and terms of Dell Services vary by region and by product. Contact a sales representative for details.
- Prioritised 24x7 direct access to non-scripted in-region ProSupport engineers, proactive issue resolution with telemetry-driven insights.
- Enable SupportAssist for customizable self-healing scripts, automated PC optimization and issue detection, proactive resolution and alerts
- Keep your hard drive after replacement to ensure data security
- Repairs for accidents caused by drops, spills or electrical surges
- Automate and customized support to eliminate downtime
The technical details come from 3rd party. edgemo is not responsible for any errors.